On joining PACTS in 2021 Margaret led the charity’s Research and Policy work. She is established as an expert on the safety of e-scooters and has published three reports, including one which won a Prince Michael International Road Safety Award in 2022. Within her role as Deputy Executive Director, Margaret leads the charity’s engagement with its over 115 member organisations and delivers on wider aims set out in PACTS 2022 strategy, which she was involved in drawing up.